The Issue: The Gap in Digital Use

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a smooth rollout. But, difficulty, frequent updates, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• User Confusion: Users have trouble to use new SAP screens or complete complex transactions, leading to frustration and increased use on technical support.


• Workarounds: Users ignore standard SAP processes, which results in data quality issues, compliance risks, and productivity loss.


• Lost Learning: Classroom-based learning is quickly forgotten, leaving staff unsupported when they need help most.

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• Underutilised Investment: The entire capability of the SAP system is not realised, as most users access only a fraction of its features.

The Solution: Contextual Help with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, addresses the usage barrier. It sits on top of your SAP systems to deliver real-time assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every team member, regardless of technical skill, can work confidently from the outset.